How and when will I be reimbursed?

All refunds will be issued in accordance with the store's policy on returns and cancellations. Once the store has registered your return or cancellation with Klarna, your refund will be processed, you can wait for your refund as described below:

Your refund will be processed to your original form of payment. If your original payment method is associated with a closed bank account or expired credit card, contact your financial institution for more information about your refund. If you paid for your order by card, the refund will be made to the same card.

To "Pay in 3 installments"

Refunds are processed, depending on how much you paid and whether the merchant has processed a full or partial refund.

Full refund

If the store issues a full refund, the remaining payments will be canceled and the amount already paid will be refunded to your original payment method.

Partial refund

In the event that the partial refund is greater than the remaining balance of your order, the amount will first be deducted from the outstanding balance and the difference will automatically be refunded to your original payment method.

In the event that the partial refund is less than the remaining balance of your order, the amount will be deducted from the outstanding balance and the difference will be distributed evenly among the remaining payments.

Are you still waiting for your refund?

Refund processing times vary and can take up to 10 days depending on your financial institution. To check the status of your refund, first confirm that the store has properly updated your statement here and check to see if it may have already been refunded to your original payment method.
If it's been 10 days since the credit was issued and you still haven't received your refund, contact us for further assistance.

I have canceled my order. How long will my refund take?


As soon as the virtual store registers your cancellation or total refund, a refund according to the amount paid will be processed within 5-7 business days. In the event of a return or cancellation of an order where no payment has yet been recorded, there will be no refund.