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🌷 Online Support

Online Customer Service


  • For the best customer service, we have designed the FREQUENTLY ASKED QUESTIONS page: FAQ

  • Save time and manage your account online using our MY ACCOUNT self-service center.

  • If you are interested in where your package is Track my shipment

  • Contact us 24 hours a day, 7 days a week via Chat.

  • If you are interested in questions related to your order, write to support@tulipanjewelrystore.com

  • If you are interested in questions of a general nature or cooperation, write to info@tulipanjewelrystore.com  

Track order


When your order has been shipped, you will receive an “Confirmation of Shipment” email confirming that your order has been shipped, will provide a delivery tracking number and provide a direct link to the website for tracking your package.


If you haven’t received a tracking number, check your spam folder. If you do not know your tracking number or the status of your order has not changed for several days on the page of the transport company, contact our support team at support@tulipangewelrystore.com. In case of any problems, TULIPANJEWELRYSTORE.COM will contact the transport company to solve this problem.


You also check the status of your order here, for this you need to indicate your email address and order ID received in the email with the confirmation of sending.

Customer service





If you encounter any problem during the purchase, delivery of the parcel, violation of the integrity of the package or the quality of the product, please write to us at support@tulipanjewelrystore.com, indicate the identification number of your order, your detail problem, photos or screenshots, email address mail by which you can be contacted and your phone number. We will confirm the information and ensure that your complaints are resolved in the best possible way.


Our goal is to satisfy the needs of our customer. We will not leave your problem without a solution.


We will be very happy to see your positive ratings on our Facebook and Instagram social networks and on the site.


We will not disappoint your trust! 


We strive to provide the highest quality of our products and services. We will make sure that your needs are addressed in the best possible way! 


 



At Tulipan Jewelry, we offer a wide selection of styles and collections of gold and silver jewelry that you will definitely enjoy. We sincerely hope that articles on how to choose the correct ring size, necklace size or bracelet size and on the care of jewelry metals and

We strive to provide the highest quality of our products and services. We make sure that your needs are addressed in the best possible way!